Our Story

Jim Mersfelder & Associates was founded in 1978 by Jim and Margot Mersfelder out of their home in Shaker Heights, Ohio. From those humble beginnings Jim Mersfelder took his vision of providing superior customer service and began revolutionizing the promotional products industry in ways that would last for many years to come.

Long before online company stores and e-commerce solutions became a staple in the industry, Jim Mersfelder wanted to provide corporations with a way to maximize the time and budget spent on promotional items. After performing a case study with students at Case Western Reserve University in Cleveland, Jim developed one of the first Corporate Identity Programs seen in the promotional products industry. Later signing its first official contract in 1980, JMA Promotions began providing complete program management to many of the largest corporations in Northeast Ohio.

After her husband’s passing in 1990, Margot Mersfelder partnered with Ron and Donna Hajek and they ran the business until 2000.  JMA executive Bob Walker began carrying on the Mersfelder legacy as the new owner and president of the company in 2000.  With a solid foundation of excellent customer service, JMA Promotions continues to serve clients with the same passion ignited by Jim and Margot Mersfelder more than 40 years ago.

Bob Walker

Bob Walker

President

Involved in the promotional item industry since January 1985 and owner of JMA since July 2000.

Who We Are

Samantha Candela

Samantha Candela

Manager, CW Embroidery

Started CW Embroidery in 2004.

Amy Baughman

Amy Baughman

Client Services Director, Special Orders

JMA team member since November 1997.

Kevin Mizick

Kevin Mizick

Manager, Accounting and Warehouse

JMA team member since May 1991.

Ann Smrekar

Ann Smrekar

Client Services Director, Program Orders

Involved in the promotional item industry since March 2010 and JMA team member since August 2018.